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Samsung Members

Get the most out of your Galaxy with live support, how-to guides, and tips.

4.0

80 Votes

  • Category General
  • Program license Free
  • Version 12.02.04.0
  • Size 94 MB
  • Works under: Android
  • Program available in English
  • Content rating Everyone
  • Package name com.samsung.oh
  • Program by Samsung Electronics Co. Ltd
    645 Clyde Avenue Mountain View, Ca 94043

Samsung Members is an all-encompassing application designed to enhance your Samsung device's experience, offering customized support and a wealth of useful resources.

Overview

Samsung Members, previously known as Samsung+, aims to maximize the functionality and user experience of your Samsung device. This application serves as a comprehensive tool, offering tailored assistance for any issues you may encounter and maintaining your device in prime condition. It provides direct access to Samsung Customer Service via video chat or a phone call, ensuring prompt solutions to any device-related problems.

Features

One of the key features of Samsung Members is Samsung Assist, a remote support function that connects users to the company's agents, who can provide real-time, expert assistance. It's important to note, however, that this feature is currently only available on select Samsung models: namely the Samsung Galaxy S7, S7 Edge, S6, S6 edge, and S6 edge+.

In addition to this, Samsung Members boasts an extensive library of guides, providing a wealth of useful tips and tricks in both text and video formats. These resources empower users to leverage the full potential of their Samsung devices.

Another interesting feature that Samsung Members offers is app recommendations. These suggestions are designed to enhance your overall experience with your Samsung device.

Conclusion

Samsung Members is an invaluable resource for any Samsung device owner. Its tailored assistance capability, coupled with an extensive library of guides and app recommendations, makes it a comprehensive tool for maximizing the potential of your Samsung device. It is not only a great problem-solver for any device-related issues but also a rich source of information about all things Samsung.

Pros

  • Provides tailored assistance for any device-related issues
  • Offers direct access to Samsung Customer Service
  • Features an extensive library of guides and tips
  • Recommends apps to enhance device experience

Cons

  • Samsung Assist feature is not available on all Samsung models

Bug fixes

Potentially dangerous permissions

  • ACCESS_COARSE_LOCATION: Allows an app to access approximate location. Alternatively, you might want ACCESS_FINE_LOCATION.
  • ACCESS_FINE_LOCATION: Allows an app to access precise location. Alternatively, you might want ACCESS_COARSE_LOCATION.
  • CAMERA: Required to be able to access the camera device.
  • GET_ACCOUNTS: Allows access to the list of accounts in the Accounts Service.
  • READ_EXTERNAL_STORAGE: Allows an application to read from external storage.
  • READ_PHONE_STATE: Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
  • RECORD_AUDIO: Allows an application to record audio.
  • WRITE_EXTERNAL_STORAGE: Allows an application to write to external storage.

Other permissions

  • ACCESS_NETWORK_STATE: Allows applications to access information about networks.
  • ACCESS_NOTIFICATION_POLICY: Marker permission for applications that wish to access notification policy.
  • ACCESS_WIFI_STATE: Allows applications to access information about Wi-Fi networks.
  • BATTERY_STATS: Allows an application to collect battery statistics
  • BLUETOOTH: Allows applications to connect to paired bluetooth devices.
  • BLUETOOTH_ADMIN: Allows applications to discover and pair bluetooth devices.
  • CAPTURE_SECURE_VIDEO_OUTPUT: Allows an application to capture secure video output.
  • CAPTURE_VIDEO_OUTPUT: Allows an application to capture video output.
  • CHANGE_NETWORK_STATE: Allows applications to change network connectivity state.
  • CHANGE_WIFI_MULTICAST_STATE: Allows applications to enter Wi-Fi Multicast mode.
  • CHANGE_WIFI_STATE: Allows applications to change Wi-Fi connectivity state.
  • CLEAR_APP_CACHE: Allows an application to clear the caches of all installed applications on the device.
  • DELETE_PACKAGES: Allows an application to delete packages.
  • DUMP: Allows an application to retrieve state dump information from system services.
  • EXPAND_STATUS_BAR: Allows an application to expand or collapse the status bar.
  • GET_ACCOUNTS_PRIVILEGED: Allows access to the list of accounts in the Accounts Service.
  • GET_PACKAGE_SIZE: Allows an application to find out the space used by any package.
  • GET_TASKS: This constant was deprecated in API level 21. No longer enforced.
  • INTERNET: Allows applications to open network sockets.
  • KILL_BACKGROUND_PROCESSES: Allows an application to call killBackgroundProcesses(String).
  • MODIFY_AUDIO_SETTINGS: Allows an application to modify global audio settings.
  • NFC: Allows applications to perform I/O operations over NFC.
  • PACKAGE_USAGE_STATS: Allows an application to collect component usage statistics
  • READ_FRAME_BUFFER: Allows an application to take screen shots and more generally get access to the frame buffer data.
  • READ_LOGS: Allows an application to read the low-level system log files.
  • READ_SYNC_SETTINGS: Allows applications to read the sync settings.
  • RECEIVE_BOOT_COMPLETED: Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting. If you don't request this permission, you will not receive the broadcast at that time. Though holding this permission does not have any security implications, it can have a negative impact on the user experience by increasing the amount of time it takes the system to start and allowing applications to have themselves running without the user being aware of them. As such, you must explicitly declare your use of this facility to make that visible to the user.
  • REORDER_TASKS: Allows an application to change the Z-order of tasks.
  • RESTART_PACKAGES: This constant was deprecated in API level 8. The restartPackage(String) API is no longer supported.
  • SYSTEM_ALERT_WINDOW: Allows an app to create windows using the type TYPE_SYSTEM_ALERT, shown on top of all other apps. Very few apps should use this permission; these windows are intended for system-level interaction with the user.
  • VIBRATE: Allows access to the vibrator.
  • WAKE_LOCK: Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
  • WRITE_SECURE_SETTINGS: Allows an application to read or write the secure system settings.
  • WRITE_SETTINGS: Allows an application to read or write the system settings.
  • WRITE_SYNC_SETTINGS: Allows applications to write the sync settings.
  • android.permission.ACCESS_MOCK_LOCATION
  • android.permission.AUTHENTICATE_ACCOUNTS
  • android.permission.INJECT_EVENTS
  • android.permission.READ_APP_BADGE
  • android.permission.REAL_GET_TASKS
  • com.anddoes.launcher.permission.UPDATE_COUNT
  • com.android.browser.permission.READ_HISTORY_BOOKMARKS
  • com.google.android.c2dm.permission.RECEIVE
  • com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
  • com.google.android.providers.gsf.permission.READ_GSERVICES
  • com.htc.launcher.permission.READ_SETTINGS
  • com.htc.launcher.permission.UPDATE_SHORTCUT
  • com.huawei.android.launcher.permission.CHANGE_BADGE
  • com.huawei.android.launcher.permission.READ_SETTINGS
  • com.huawei.android.launcher.permission.WRITE_SETTINGS
  • com.majeur.launcher.permission.UPDATE_BADGE
  • com.oppo.launcher.permission.READ_SETTINGS
  • com.oppo.launcher.permission.WRITE_SETTINGS
  • com.samsung.android.providers.context.permission.WRITE_USE_APP_FEATURE_SURVEY
  • com.samsung.android.scloud.permission.START_DUMP
  • com.samsung.oh.permission.C2D_MESSAGE
  • com.sec.android.provider.badge.permission.READ
  • com.sec.android.provider.badge.permission.WRITE
  • com.sec.phone.permission.SEC_FACTORY_PHONE
  • com.sonyericsson.home.permission.BROADCAST_BADGE
  • com.sonymobile.home.permission.PROVIDER_INSERT_BADGE
  • me.everything.badger.permission.BADGE_COUNT_READ
  • me.everything.badger.permission.BADGE_COUNT_WRITE
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